Technical Account Manager

Xometry

Atlanta, GA, United States
On-site
Customer-facing technical expertise
Design for manufacturing (dfm)
Manufacturing process optimization
Xometry is seeking a Technical Account Manager with a mechanical engineering background to engage with enterprise clients and optimize manufacturing projects. This role combines customer interaction, technical knowledge, and operational oversight to drive account growth and ensure client satisfaction

Job Summary

  • Act as a trusted advisor and technical expert for assigned enterprise accounts, conducting weekly onsite visits to build relationships and understand their needs.
  • Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform and proactively identify potential manufacturing challenges.
  • Partner with Enterprise Sales Executives to drive account growth and retention, identifying opportunities for expanding Xometry's services and providing technical expertise during the sales process.

Matching Summary

Match Score: 85

Xometry is seeking a Technical Account Manager with a mechanical engineering background to engage with enterprise clients and optimize manufacturing projects. This role combines customer interaction, technical knowledge, and operational oversight to drive account growth and ensure client satisfaction.

Skills & Requirements

Must-have

  • Customer-facing technical expertise
  • Design for Manufacturing (DFM)
  • Manufacturing process optimization
  • Onsite customer visits
  • Quality assurance audits

Nice-to-have

  • Customer success passion
  • Impactful role
  • Dynamic company growth

Key Requirements

  • Bachelor's degree in Mechanical Engineering or related field
  • 7+ years of experience in manufacturing, product development, and project management
  • Experience in aerospace industry preferred
  • Proficiency in Solidworks
  • Experience with CRM systems (e.g., Salesforce)
  • Ability to travel up to 50%

Work Rights

Not specified

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