Patient Service Account Representative

Advocate Health

Milwaukee, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and data collection
Insurance verification and pre-authorization
Appointment scheduling and coordination
Greets patients and visitors, answers telephone, screens calls, takes messages, registers patients, obtains demographic and insurance information, verifies insurance coverage, collects co-pays, deductibles, and previous balances, posts payments, and updates demographic and insurance information

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, takes messages, registers patients, obtains demographic and insurance information, verifies insurance coverage, collects co-pays, deductibles, and previous balances, posts payments, and updates demographic and insurance information.
  • Schedules patient appointments, coordinates cancellations, reschedules, and additions to schedules, and provides accurate, detailed information regarding test preparations, arrival times, and directional information.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, takes messages, registers patients, obtains demographic and insurance information, verifies insurance coverage, collects co-pays, deductibles, and previous balances, posts payments, and updates demographic and insurance information.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Patient registration and data collection
  • Insurance verification and pre-authorization
  • Appointment scheduling and coordination
  • Customer service and patient interaction
  • Medical terminology and procedures knowledge

Nice-to-have

  • Financial counseling and payment plans
  • Strong attention to detail and accuracy
  • Ability to work independently and manage priorities

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Knowledge of third-party payers
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter