Sr. Manager, It Support

Expedia

Austin, Texas, USA
Base: $156,500.00 to $219,000.00; bonus/equity: po...
It support professionals management
Operational enhancements and process improvements
Automation for efficiency
Lead and develop a team of analysts and their managers, fostering collaboration, high performance, and wellbeing

Job Summary

  • Lead and develop a team of analysts and their managers, fostering collaboration, high performance, and wellbeing.
  • Drive operational enhancements and process improvements, including automation, to increase efficiency and productivity.
  • Expedia Group offers a full benefits package, including travel perks, generous time-off, parental leave, and career development resources.

Matching Summary

Lead and develop a team of analysts and their managers, fostering collaboration, high performance, and wellbeing.

Salary

Base: $156,500.00 to $219,000.00; Bonus/Equity: Potential to $250,500.00; Benefits: Medical/dental/vision, PTO, EAP, travel reimbursement, discounts, IATAN membership

Skills & Requirements

Must-have

  • IT support professionals management
  • operational enhancements and process improvements
  • automation for efficiency
  • performance monitoring and trend analysis
  • cross-team solutions delivery
  • stakeholder collaboration

Nice-to-have

  • thought leader
  • change leader
  • fostering collaboration and wellbeing
  • celebrating differences
  • passion for travel

Key Requirements

  • 8+ years professional experience with Bachelor's degree
  • 6+ years professional experience with Master's degree
  • 3+ years people management experience
  • Strong proficiency in multiple technologies
  • Proven ability to make technology choices
  • Experience driving process improvements and automation
  • Track record of mentoring and developing individuals and managers

Work Rights

Not specified

Tailored Resume

Cover Letter