Customer Service Advisor (Commercial Vehicle Operations)
GOLDBELL LEASING PTE LTD
Sembawang, Singapore
Not specified
Gce o levels or equivalent qualifications
Ms office skills
Ability to work under pressure
Goldbell Leasing Pte Ltd is seeking a Customer Service Advisor for its Commercial Vehicle Operations in Sembawang, Singapore. The role involves representing the company by responding to customer needs, managing complaints, coordinating with different stakeholders, and handling administrative tasks related to vehicle service and repairs
Job Summary
Represent the company professionally as a front-line employee by identifying and responding to customer needs.
Coordinate with internal and external stakeholders including contractors and workshops to manage vehicle service and repairs.
Prepare quotations, raise work orders, and follow up on service schedules while ensuring customer satisfaction.
Matching Summary
Match Score: 75
Goldbell Leasing Pte Ltd is seeking a Customer Service Advisor for its Commercial Vehicle Operations in Sembawang, Singapore. The role involves representing the company by responding to customer needs, managing complaints, coordinating with different stakeholders, and handling administrative tasks related to vehicle service and repairs.
Skills & Requirements
Must-have
GCE O Levels or equivalent qualifications
MS Office skills
Ability to work under pressure
Multi-tasking and time management
Good communication skills
Nice-to-have
Relevant automotive industry experience
Familiarity with Maximo CRM system
Meticulous work ethic
Adaptable and responsible attitude
Key Requirements
GCE 'O' Levels or equivalent
Customer service or administrative experience preferred