Lithia Chrysler Dodge Jeep Ram of Corpus Christi is seeking a Service Advisor to facilitate automotive services and repairs, ensuring customer satisfaction and clear communication between customers and technicians. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a strong focus on customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Lithia Chrysler Dodge Jeep Ram of Corpus Christi is seeking a Service Advisor to facilitate automotive services and repairs, ensuring customer satisfaction and clear communication between customers and technicians. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a strong focus on customer service.
Skills & Requirements
Must-have
initiating automotive services and repairs
ascertaining vehicle performance problems
developing estimates
writing repair orders
maintaining customer records
communicating with customers and technicians
Nice-to-have
earning customers for life
team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license