Ticketmaster Peru is seeking a Ticketing Box Officer in Lima, responsible for providing customer service at physical ticket sales points, managing ticket sales, and resolving customer inquiries. The ideal candidate should have a background in customer service, preferably in events, retail, or tourism, along with strong communication and problem-solving skills
Job Summary
The Ticketing Box Officer is responsible for assisting users at physical sales points and event box offices.
The role includes managing ticket sales, deliveries, and resolving issues related to events.
Ticketmaster values teamwork, integrity, and a culture of belonging, encouraging employees to be their authentic selves.
Matching Summary
Match Score: 80
Ticketmaster Peru is seeking a Ticketing Box Officer in Lima, responsible for providing customer service at physical ticket sales points, managing ticket sales, and resolving customer inquiries. The ideal candidate should have a background in customer service, preferably in events, retail, or tourism, along with strong communication and problem-solving skills.
Skills & Requirements
Must-have
Customer service experience
Ticketing and POS systems
Cash handling and security protocols
Nice-to-have
Empathy and customer orientation
Clear and professional communication
Adaptability to dynamic environments
Key Requirements
Technical studies in Administration, Tourism, or Communication
Over 1 year of face-to-face customer service experience