Customer Service Rep

FIRST Insurance Funding

Base: $17.30-$22.60 ph; bonus: eligible for annual...
Hybrid
1+ years customer service experience
Ability to work 10:00am to 7:00pm shift
High school diploma or equivalent
The role involves answering incoming calls and web chats while assisting customers with information and issue resolution

Job Summary

  • The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.
  • Candidates will research transactions, analyze account issues, and enter or modify Check-By-Phone payments.
  • The company offers a competitive benefit package including medical, dental, vision, life insurance, and a 401k plan with a generous company match.

Matching Summary

The role involves answering incoming calls and web chats while assisting customers with information and issue resolution.

Salary

Base: $17.30-$22.60 per hour; Bonus: Eligible for annual bonus; Benefits: Comprehensive package including medical, dental, vision, life, 401k match

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • High school diploma or equivalent

Nice-to-have

  • Prior call center experience preferred
  • Finance industry experience preferred
  • Some college education preferred
  • Excellent interpersonal skills

Key Requirements

  • 1+ years customer service experience
  • High school diploma or equivalent
  • Shift availability 10:00am to 7:00pm

Work Rights

Not specified

Tailored Resume

Cover Letter