Part-time It Support Specialist I (london)

KBRA Holdings

London, United Kingdom
Not specified; competitive benefits + pyid time of...
On-site
Tier 1 technical support experience
Windows 11 installation and troubleshooting
Microsoft office 365 and zoom proficiency
This role serves as the primary onsite IT resource for KBRA's London office, providing first-level support to local employees

Job Summary

  • This role serves as the primary onsite IT resource for KBRA's London office, providing first-level support to local employees.
  • The position involves troubleshooting hardware, software, network, and access-related issues while assisting with employee onboarding and offboarding.
  • Candidates will benefit from a flexible hybrid work schedule requiring presence in the office on Tuesdays, Wednesdays, and Thursdays.

Matching Summary

This role serves as the primary onsite IT resource for KBRA's London office, providing first-level support to local employees.

Salary

Not specified; Competitive benefits and paid time off included; Pension plan offered

Skills & Requirements

Must-have

  • Tier 1 technical support experience
  • Windows 11 installation and troubleshooting
  • Microsoft Office 365 and Zoom proficiency
  • Active Directory or Microsoft Entra ID knowledge
  • Basic networking concepts including DNS and DHCP

Nice-to-have

  • Familiarity with Generative AI tools like ChatGPT
  • Experience with MDM and Microsoft Intune
  • Knowledge of security applications and endpoint protection
  • Strong problem-solving and analytical skills
  • Ability to work independently in a fast-paced environment

Key Requirements

  • 1-3 years of IT support or help desk experience
  • Corporate office environment support experience preferred
  • Hands-on experience configuring laptops and peripherals

Work Rights

Not specified

Tailored Resume

Cover Letter