Lloyds Banking Group Customer Support - Colchester

Lloyds Banking Group

Colchester, United Kingdom
Base: £14,223 increasing to £14,630 after 6 months...
Hybrid
People person
Build relationships quickly
Show empathy and integrity
You’ll begin your journey in one of our branches, providing face-to-face support to our customers

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.
  • Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

Matching Summary

You’ll begin your journey in one of our branches, providing face-to-face support to our customers.

Salary

Base: £14,223 increasing to £14,630 after 6 months; Bonus/Equity: Not specified; Benefits: Pension contribution up to 15%, annual performance-related bonus, private medical, share schemes, discounted shopping, 22 days holiday plus bank holidays (pro-rated)

Skills & Requirements

Must-have

  • People person
  • Build relationships quickly
  • Show empathy and integrity
  • Deliver on promises
  • Genuine teammate

Nice-to-have

  • Caring about helping people
  • Going above and beyond
  • Collaborating closely with colleagues

Key Requirements

  • One year’s Customer service experience
  • Homeworking criteria if hybrid

Work Rights

Not specified

Tailored Resume

Cover Letter