Sales & Service Lead - West Edmonton Mall

Alo Yoga

Edmonton, Canada
On-site
Lead exceptional guest experience
Analyze sales reports to strategize
Coach team members on product knowledge
Alo Yoga is seeking a Sales & Service Lead for their West Edmonton Mall location to enhance guest experiences and drive sales. The ideal candidate will be responsible for team leadership, guest engagement, and business strategy implementation in a retail environment

Job Summary

  • The Sales & Service Lead is integral to elevating the guest experience by ensuring targets for engagement and education are met.
  • This role requires analyzing reports to strategize results while supporting the implementation of action plans focused on growth opportunities.
  • The candidate will lead by example to inspire staff in daily operations and partner with Operations to manage budgets and inventory.

Matching Summary

Match Score: 85

Alo Yoga is seeking a Sales & Service Lead for their West Edmonton Mall location to enhance guest experiences and drive sales. The ideal candidate will be responsible for team leadership, guest engagement, and business strategy implementation in a retail environment.

Skills & Requirements

Must-have

  • Lead exceptional guest experience
  • Analyze sales reports to strategize
  • Coach team members on product knowledge
  • Manage sales floor coverage and staffing
  • Partner with Operations for budgeting

Nice-to-have

  • Strong business acumen and metrics leverage
  • Dynamic movement across the retail floor
  • Passion for mindful movement and yoga culture
  • Ability to build daily client relationships
  • Experience in creating sanctuary-like environments

Key Requirements

  • Retail leadership experience
  • Ability to analyze business metrics
  • Team coaching and feedback skills

Work Rights

Not specified

Tailored Resume

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