Customer Service Agent

Miele S.r.l

Base: $40,000 to $45,000 annually; bonus: + bonus;...
Hybrid
High school degree or equivalent
Strong verbal and written communication skills
Ability to manage multiple priorities effectively
The role focuses on creating positive customer experiences by actively listening and resolving inquiries across multiple channels including phone, email, chat, and social media

Job Summary

  • The role focuses on creating positive customer experiences by actively listening and resolving inquiries across multiple channels including phone, email, chat, and social media.
  • Employees will troubleshoot appliance concerns, guide customers through basic problem resolution, and coordinate seamless service appointment scheduling.
  • The position offers comprehensive health benefits, a 401k with company match, and a salary range of $40,000 to $45,000 annually plus bonus.

Matching Summary

The role focuses on creating positive customer experiences by actively listening and resolving inquiries across multiple channels including phone, email, chat, and social media.

Salary

Base: $40,000 to $45,000 annually; Bonus: Plus bonus; Benefits: Comprehensive health, dental, vision, 401k match, PTO, gym discount

Skills & Requirements

Must-have

  • High school degree or equivalent
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities effectively

Nice-to-have

  • Previous contact center experience preferred
  • Familiarity with in-home service environments
  • Basic understanding of domestic activities like cooking

Key Requirements

  • High school degree or equivalent education required
  • Previous customer service experience preferred
  • Proficiency with internal programs and new software

Work Rights

Not specified

Tailored Resume

Cover Letter