Bupa Global is seeking a Customer Service Adviser based in Dubai, specifically for UAE Nationals, to join their customer service team. The role emphasizes providing excellent service to customers regarding health insurance policies and requires relevant experience in the UAE's health insurance sector
Job Summary
Bupa Global is seeking a Customer Service Advisor to join their dedicated telephone-based servicing team in Dubai.
The role involves supporting customers with policy enquiries, managing memberships, handling billing inquiries, and coordinating with service partners.
Candidates must be UAE nationals currently based permanently in the UAE with a university degree and prior health insurance experience.
Matching Summary
Match Score: 85
Bupa Global is seeking a Customer Service Adviser based in Dubai, specifically for UAE Nationals, to join their customer service team. The role emphasizes providing excellent service to customers regarding health insurance policies and requires relevant experience in the UAE's health insurance sector.
Skills & Requirements
Must-have
UAE National with family book
University degree required
Previous health insurance experience in UAE
Understanding of UAE Health Insurance regulations
Excellent verbal and written English skills
Nice-to-have
Focus on excellent customer service
Experience working with procedures
Interpersonal and influencing skills
Ability to overcome cultural barriers
Diverse background and experiences
Key Requirements
Must be a UAE National with family book
Must hold a University Degree
Previous training in a medical environment
Essential experience within Health Insurance in UAE