Reference Letter Specialist - German Speaking

Roche

Competitive salary; annual bonus available; cafete...
Hybrid (2 office days/week)
German language proficiency required
English language proficiency required
Reference letter issuance experience
Roche is seeking a German-speaking Reference Letter Specialist to join its People Support Solutions (PSS) team, responsible for the efficient delivery of reference letters for Roche affiliates. The ideal candidate should possess strong analytical and communication skills, a passion for customer service, and a tech-savvy mindset, with a focus on quality and compliance

Job Summary

  • The role involves issuing reference letters while adhering to quality standards and legally stipulated deadlines for all Roche affiliates.
  • Roche offers a flexible work environment with home office options two days per week and comprehensive benefits including private medical services.
  • Candidates must possess strong analytical skills and the ability to manage complex HR processes within a global, inclusive community.

Matching Summary

Match Score: 85

Roche is seeking a German-speaking Reference Letter Specialist to join its People Support Solutions (PSS) team, responsible for the efficient delivery of reference letters for Roche affiliates. The ideal candidate should possess strong analytical and communication skills, a passion for customer service, and a tech-savvy mindset, with a focus on quality and compliance.

Salary

Competitive salary; Annual bonus available; Cafeteria package included

Skills & Requirements

Must-have

  • German language proficiency required
  • English language proficiency required
  • Reference letter issuance experience
  • Ticketing system management skills
  • MS Office and G Suite knowledge

Nice-to-have

  • Self-motivated team player
  • Agile mindset in ambiguous situations
  • Multi-cultural acceptance
  • Process improvement initiative
  • Customer centric service delivery

Key Requirements

  • Strong communication skills in German and English
  • Experience in service delivery or customer care environment
  • Knowledge of legal and data protection regulations

Work Rights

Not specified

Tailored Resume

Cover Letter