Area Installation Specialist, Exteriors - Austin, Tx
Home Depot
Austin, Tx, USA
Technical measures and assessments
Job site inspections
Customer complaint resolution
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and pre-existing condition assessments
Job Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and pre-existing condition assessments.
Responsibilities include conducting Job Site Inspections to review work quality, checking service provider credentials, and ensuring customer satisfaction with the installation process.
This role involves resolving customer complaints, preventing delays, working with service providers, and approving or escalating project changes to ensure timely and satisfactory job closure.
Matching Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures and pre-existing condition assessments.
Skills & Requirements
Must-have
Technical measures and assessments
Job site inspections
Customer complaint resolution
Service provider management
Quality of work assurance
Nice-to-have
Strong time management skills
Negotiating skills
Business acumen
Problem solving and multi-tasking
Collaborative leadership
Key Requirements
Bachelor's degree or equivalent
5 years of work experience
Legally permitted to work in the United States
Work Rights
Must be legally permitted to work in the United States