It Business Systems Analyst I

dac.nc.gov

Base: $70,528 - $105,793; bonus/equity: not specif...
Hybrid
Interfacing with business and technical stakeholders
Gathering detailed business and system requirements
Providing technical documentation to it staff
The position acts as a liaison between business representatives, technical teams, and end users to ensure systems meet operational needs and strategic objectives

Job Summary

  • The position acts as a liaison between business representatives, technical teams, and end users to ensure systems meet operational needs and strategic objectives.
  • This role supports Juvenile Justice staff in the effective use of web-based applications through documentation, training, and technical assistance.
  • The salary range for this position is $70,528 - $105,793 with potential eligibility for hybrid remote work requiring weekly onsite presence.

Matching Summary

The position acts as a liaison between business representatives, technical teams, and end users to ensure systems meet operational needs and strategic objectives.

Salary

Base: $70,528 - $105,793; Bonus/Equity: Not specified; Benefits: Hybrid remote work eligible per state policy

Skills & Requirements

Must-have

  • Interfacing with business and technical stakeholders
  • Gathering detailed business and system requirements
  • Providing technical documentation to IT staff
  • Reviewing juvenile justice applications with end users
  • Reporting software defects into issue tracking system

Nice-to-have

  • Experience translating complex business needs into use cases
  • Creating training sessions and video tutorials for users
  • Proficiency with Microsoft SharePoint, Power Automate, and Power Apps

Key Requirements

  • Bachelor's degree in business administration or computer science plus one year experience
  • Associate degree plus two years related experience
  • High School diploma plus four years related experience

Work Rights

Not specified

Tailored Resume

Cover Letter