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Worldpay Inc. is seeking an Interactive Voice Response (IVR) Engineer Specialist to design, develop, and maintain IVR applications using cloud-based platforms such as Nuance. The ideal candidate should have extensive experience in IVR technologies and API development, with a strong focus on collaboration and troubleshooting.
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Job Summary
Worldpay, LLC seeks an Interactive Voice Response - Engineer Specialist to design, develop, and maintain IVR applications using strategic cloud-based IVR platforms such as Nuance.
The role involves collaborating with cross-functional teams, implementing and integrating IVR solutions, optimizing applications, conducting code reviews, and troubleshooting issues.
The company offers a competitive salary and benefits, career development tools, and the chance to work on challenging issues in the payment industry.
Matching Summary
Match Score: 75
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Worldpay Inc. is seeking an Interactive Voice Response (IVR) Engineer Specialist to design, develop, and maintain IVR applications using cloud-based platforms such as Nuance. The ideal candidate should have extensive experience in IVR technologies and API development, with a strong focus on collaboration and troubleshooting.
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Skills & Requirements
Must-have
Nuance IVR platforms
VoiceXML development
ASR and TTS integration
IVR system optimization
full software development lifecycle
Nice-to-have
passion for payments
charting company's path
charitable work
Key Requirements
Master’s degree or foreign equivalent
8 years of progressively responsible experience
Building and implementing RESTful and SOAP APIs
Web and Front-End technologies (JavaScript, HTML, CSS, Ajax, JQuery)
MS SQL Server technologies, SSIS, and SSRS
Agile Project management methodology
Genesys Intelligence Automation and Genesys Pure Connect