Vie 2026-malaysia-fhs Customer Support Officer-h/f
ATR (Airbus/Leonardo)
Putrajaya, Malaysia
Not specified; not specified; vie program remunera...
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Process customer orders for parts
Ensure on-time delivery and quality
Monitor and share customer kpis
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Airbus is seeking a Customer Support Officer for its VIE program in Putrajaya, Malaysia, aimed at young professionals from the EU. The role focuses on processing customer orders for aviation parts, ensuring timely delivery, and enhancing customer satisfaction.
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Job Summary
The Customer Support Officer serves as the primary focal point for clients, responsible for processing parts orders and ensuring timely, high-quality delivery.
This role involves monitoring key performance indicators (KPIs) and acting as the interface with all stakeholders to uphold Airbus commitments.
Candidates must be fluent in English and able to work on shifts covering weekdays and public holidays without business travel requirements.
Matching Summary
Match Score: 75
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Airbus is seeking a Customer Support Officer for its VIE program in Putrajaya, Malaysia, aimed at young professionals from the EU. The role focuses on processing customer orders for aviation parts, ensuring timely delivery, and enhancing customer satisfaction.
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Salary
Not specified; Not specified; VIE program remuneration included
Skills & Requirements
Must-have
Process customer orders for parts
Ensure on-time delivery and quality
Monitor and share customer KPIs
Maintain up-to-date procedures
Work on shifts including holidays
Nice-to-have
Proactive process improvement initiatives
Support IT tool deployment
Deploy automation where possible
Strong negotiation skills
Attention to detail and data accuracy
Key Requirements
EU citizenship or from Norway, Iceland, Liechtenstein, Monaco
Age 28 or younger at start of mission
Diploma with 2 years experience or Bachelor's degree
Registered on Mon Volontariat International website before age 28
Fulfilled military obligations if applicable
Work Rights
Must be EU citizen or from specific non-EU countries (Norway, Iceland, Liechtenstein, Monaco)