Director, Renewals

LogicMonitor

Austin, TX, United States
Not specified; not specified; not specified
On-site
10+ years saas renewal experience
4+ years people leadership experience
Proven success owning grr/nrr metrics
The Renewals Director leads a team responsible for driving customer retention, revenue predictability, and operational excellence through the effective management of LogicMonitor customer contract renewals

Job Summary

  • The Renewals Director leads a team responsible for driving customer retention, revenue predictability, and operational excellence through the effective management of LogicMonitor customer contract renewals.
  • This role leverages AI-enabled tools and data-driven insights to streamline forecasting, automate processes, and identify churn risks or growth opportunities across the customer base.
  • LogicMonitor fosters a culture of performance and recognition, allowing employees to do the best work of their careers while transforming growth through trust and customer obsession.

Matching Summary

The Renewals Director leads a team responsible for driving customer retention, revenue predictability, and operational excellence through the effective management of LogicMonitor customer contract renewals.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 10+ years SaaS renewal experience
  • 4+ years people leadership experience
  • Proven success owning GRR/NRR metrics
  • High accuracy forecasting discipline
  • Building maturing renewals functions
  • AI-based systems adoption

Nice-to-have

  • Strategic thinking culture
  • Data fluency in team members
  • Consultative account expansion skills
  • Continuous improvement mindset
  • Cross-functional collaboration ability

Key Requirements

  • Bachelor's degree required
  • 10+ years of experience with Renewal/Sales in a SaaS environment
  • 4+ years of people leadership experience
  • Experience scaling $100M+ ARR environment
  • Track record of high accuracy forecasting

Work Rights

Not specified

Tailored Resume

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