Market Manager - Arlington/alexandria Va Area

Capital One

Arlington, VA, USA
Base: $104,500 - $115,500 annually; bonus/equity: ...
**
2+ years retail or banking experience
1+ year management or supervisory experience
High school diploma or ged required
** Capital One is seeking a Market Manager for the Arlington/Alexandria VA area to lead a team of Branch Ambassadors and enhance the customer experience. The role requires effective management, community engagement, and a strong customer service focus. **

Job Summary

  • The Market Manager leads an Ambassador team across 1-3 branches to deliver legendary customer experiences and build local alliances.
  • This role requires a proven leader with a franchise ownership attitude who can empower Ambassadors to think independently while maintaining high performance standards.
  • Candidates must be digitally savvy, able to showcase physical space capabilities alongside mobile and online banking navigation to steer customers toward their financial goals.

Matching Summary

Match Score: 75

** Capital One is seeking a Market Manager for the Arlington/Alexandria VA area to lead a team of Branch Ambassadors and enhance the customer experience. The role requires effective management, community engagement, and a strong customer service focus. **

Salary

Base: $104,500 - $115,500 annually; Bonus/Equity: Performance-based incentive compensation eligible; Benefits: Comprehensive health, financial, and well-being benefits included

Skills & Requirements

Must-have

  • 2+ years retail or banking experience
  • 1+ year management or supervisory experience
  • High School Diploma or GED required

Nice-to-have

  • Bachelor's degree preferred
  • 4+ years customer service experience
  • Strong mentorship and coaching skills
  • Community engagement and event planning
  • Digital savviness for mobile/online banking

Key Requirements

  • Minimum 2 years Retail, Sales, or Banking Experience
  • Minimum 1 year Management or Supervisory Experience
  • High School Diploma, GED, or Equivalent Certification
  • US Work Authorization (No Sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter