Specialist I - Recovery

Prism Plastics Inc

Westlake, OH, US
Fully remote
One year collection experience required
Strong negotiation skills for payment arrangements
Knowledge of fdcpa compliance standards
The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focused on making a positive impact

Job Summary

  • The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focused on making a positive impact.
  • Recovery Specialists manage inbound and outbound calls to negotiate payment terms while strictly adhering to FDCPA standards and state laws.
  • Specialist II duties include mentoring peers, managing specialized deceased consumer accounts, and supporting team performance through leadership.

Matching Summary

Match Score: 85

The role is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focused on making a positive impact.

Skills & Requirements

Must-have

  • One year collection experience required
  • Strong negotiation skills for payment arrangements
  • Knowledge of FDCPA compliance standards
  • Experience with skip tracing tools
  • Ability to work in fast-paced call center

Nice-to-have

  • Leadership and coaching skills for peers
  • Mentoring new hires on recovery processes
  • Adaptability in a dynamic growing company
  • Collaborative cross-department communication
  • Analyzing call outcomes to inform strategy

Key Requirements

  • High school diploma or GED required
  • One year collection experience for Specialist I
  • Three years collection experience for Specialist II
  • One year call center experience for Specialist I
  • Three years call center experience for Specialist II

Work Rights

Not specified

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