Support Analyst

MRI Software

Manila, Philippines
Competitive salary pyckage; benefits: hmo coverage...
Hybrid
Vault crm support
Xml, ftp, api connections
Json-based apis
The successful candidate will be responsible for supporting Vault CRM clients and activating XML, FTP, API connections

Job Summary

  • The successful candidate will be responsible for supporting Vault CRM clients and activating XML, FTP, API connections.
  • MRI Software is looking for a Client Support Analyst to join our dynamic and vibrant team.
  • Benefits include career growth opportunities, competitive salary package, prime office location, hybrid working arrangement, HMO coverage, and gym access.

Matching Summary

The successful candidate will be responsible for supporting Vault CRM clients and activating XML, FTP, API connections.

Salary

Competitive Salary Package; Benefits: HMO coverage with free dependent day one, Free 24/7 access to our office gyms, Total of 20 annual leaves

Skills & Requirements

Must-have

  • Vault CRM support
  • XML, FTP, API connections
  • JSON-based APIs
  • PUT, POST, and GET requests
  • Webhook troubleshooting
  • Ticketing systems (JIRA, Zendesk)

Nice-to-have

  • Real estate industry knowledge
  • Can-do attitude
  • Desire to learn and grow
  • Problem-solving ability
  • Attention to detail
  • Organizational skills

Key Requirements

  • 1-2 years' experience in customer support
  • Intermediate to Advanced MS Office skills
  • Ability to learn new technology

Work Rights

Not specified

Tailored Resume

Cover Letter