Technical Support Manager

Thales Group

Helston, United Kingdom
Performance-related bonus; not specified base sala...
Aerospace or defence engineering experience
Investigate and resolve technical faults
Manage technical documentation and standards
The role serves as the primary point of contact for Crowsnest/ORIMOS customer technical queries and aircraft-specific support equipment

Job Summary

  • The role serves as the primary point of contact for Crowsnest/ORIMOS customer technical queries and aircraft-specific support equipment.
  • Candidates must have proven ability to investigate, diagnose, and resolve technical faults within complex systems environments.
  • Thales offers a half-day Friday schedule, 28 days annual leave, and a matched pension scheme.

Matching Summary

The role serves as the primary point of contact for Crowsnest/ORIMOS customer technical queries and aircraft-specific support equipment.

Salary

Performance-related bonus; Not specified base salary; Benefits include 28 days leave, pension match, and gym discounts

Skills & Requirements

Must-have

  • Aerospace or defence engineering experience
  • Investigate and resolve technical faults
  • Manage technical documentation and standards
  • Coordinate activities across multiple stakeholders
  • Hands-on involvement in DRACAS processes

Nice-to-have

  • Background supporting airborne mission systems
  • Familiarity with MoD engineering processes
  • Experience working with defence primes

Key Requirements

  • Security Clearance (SC) required prior to employment
  • Minimum 5 years UK residence for full SC eligibility
  • Experience with Technical Publications and modification standards

Work Rights

Must achieve Security Clearance (SC)

Tailored Resume

Cover Letter