Customer Project Manager - Manufacturing Automation

Formic Technologies Inc

Eastern Time Zone, United States
On-site
Customer relationship ownership
Cross-functional team coordination
Proactive communication
Formic Technologies Inc is seeking a Customer Project Manager to enhance customer relationships and ensure successful automation deployments in the manufacturing sector. The ideal candidate will have experience in customer success and possess strong operational skills to drive customer engagement and satisfaction

Job Summary

  • Formic is reshaping American manufacturing by making automation accessible through a Robotics-as-a-Service model.
  • The Customer Project Manager will own the customer relationship from pre-deployment through long-term engagement, ensuring seamless experience and sustained value realization.
  • The company offers a comprehensive benefits and perks package including equity, competitive commission, healthcare coverage, and paid parental leave.

Matching Summary

Match Score: 85

Formic Technologies Inc is seeking a Customer Project Manager to enhance customer relationships and ensure successful automation deployments in the manufacturing sector. The ideal candidate will have experience in customer success and possess strong operational skills to drive customer engagement and satisfaction.

Skills & Requirements

Must-have

  • Customer relationship ownership
  • Cross-functional team coordination
  • Proactive communication
  • Risk identification and mitigation
  • Customer feedback capture

Nice-to-have

  • Customer advocacy mindset
  • Operational goal understanding
  • Continuous improvement focus

Key Requirements

  • 3-7+ years experience
  • Experience with industrial/manufacturing/robotics customers preferred
  • Proficiency with CRM and workflow tools

Work Rights

Not specified

Tailored Resume

Cover Letter