Base: $18-$22ph depending on experience; bonus/equ...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. This role involves managing appointments, client communications, and supporting the medical team while fostering a welcoming environment for pets and their owners
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Responsibilities include managing appointments, triaging inquiries, processing billing, and maintaining accurate patient records using practice management systems.
AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary setting. This role involves managing appointments, client communications, and supporting the medical team while fostering a welcoming environment for pets and their owners.
Salary
Base: $18-$22/hr depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, paid time off
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare settings
Strong organizational skills for busy periods
Ability to promote current campaigns
Proficiency with practice management technology
Key Requirements
High school diploma or equivalent work experience required
Excellent communication skills required
Basic proficiency with scheduling software required