Business System Analyst (travel Technology)

Amex GBT

Mexico City, Mexico
Hybrid
3 to 4 years technical application support
Gds experience sabre amadeus travelport
Troubleshooting multi-tiered web architectures
Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.
  • The role involves providing Level 2 technical support for travel booking applications and managing incident resolution through timely communication.
  • Employees enjoy flexible benefits tailored to each country, including health insurance, retirement programs, and access to over 20,000 learning courses.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.

Skills & Requirements

Must-have

  • 3 to 4 years technical application support
  • GDS experience SABRE Amadeus Travelport
  • Troubleshooting multi-tiered web architectures
  • Proficiency in XML APIs Web services .NET SQL
  • Experience with log analysis tools Datadog Kibana

Nice-to-have

  • Strong problem-solving skills with attention to detail
  • Ability to collaborate across virtual global teams
  • High personal accountability and time management
  • Flexibility to work hybrid 2-3 days office

Key Requirements

  • Bachelor's degree in computer science or equivalent
  • 3 to 4+ years of technical application support experience
  • Hands-on experience troubleshooting multi-tiered web-based architectures
  • Proficiency in reading and debugging XML APIs and SQL queries
  • Experience with ticketing systems Freshservice ServiceNow Salesforce

Work Rights

Not specified

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