Guest Ambassador - The Mann

Live Nation Entertainment

Philadelphia, PA, United States
Guest interaction and assistance
Venue information communication
Problem resolution for guests
Employees have a leading role in the service experience our guests have

Job Summary

  • Employees have a leading role in the service experience our guests have.
  • The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
  • This roll is part-time, seasonal and requires evening and weekend availability.

Matching Summary

Employees have a leading role in the service experience our guests have.

Skills & Requirements

Must-have

  • Guest interaction and assistance
  • Venue information communication
  • Problem resolution for guests
  • Teamwork and collaboration
  • Physical stamina for walking and lifting

Nice-to-have

  • Creating encore moments
  • Proactive guest assistance
  • Creative thinking and problem solving
  • Diplomacy and tact

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 2 years in Guest Service
  • Excellent verbal, written and interpersonal communication skills
  • Ability to execute programs
  • Constant walking, climbing stairs, lifting and carrying 50 lbs+

Work Rights

Must possess work authorization

Tailored Resume

Cover Letter