Base: $18ph; bonus/equity: not specified; benefits...
Engaging and informative tours
High service and professionalism standards
Visitor safety and well-being
As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium
Job Summary
As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
This role leads daily and private tours, provides accurate facts and storytelling, ensures visitor safety, and upholds the service standards expected at Highmark Stadium.
Join us as we remember the past, while looking forward to the future of the New Highmark Stadium, opening in the 2026 NFL season.
Matching Summary
As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
Salary
Base: $18/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Engaging and informative tours
High service and professionalism standards
Visitor safety and well-being
Accurate facts and storytelling
Exceptional customer service delivery
Nice-to-have
Team-oriented attitude
Positive demeanor
Memorize scripted facts
Key Requirements
Ability to communicate effectively with groups
Relevant customer service experience
Excellent interpersonal and guest engagement skills
Ability to memorize and accurately recite scripted tour facts
Willingness to be flexible with schedule
Computer experience and internet access
Ability to stand for long periods and walk long distances