Patient Care Specialist - 18 Months Contract

Shoppers Drug Mart Inc.

Mississauga, Ontario, Canada
Base: $52,000.00 - $71,500.00 py; bonus/equity: no...
Not specified
2-3 years healthcare or pharmaceutical experience
Experience with public and private drug reimbursement plans
Strong computer skills in windows and ms office
Shoppers Drug Mart is seeking a Patient Care Specialist for an 18-month contract in Mississauga, Ontario, who will serve as the main point of contact for patients enrolled in a patient support program. The role requires strong customer service skills, experience in healthcare or pharmaceuticals, and the ability to work in a fast-paced environment

Job Summary

  • The Patient Care Specialist serves as the single point of contact for patients enrolled in a specialty health support program.
  • Responsibilities include conducting welcome calls, managing reimbursement processes, and ensuring prompt access to therapy.
  • The role offers competitive salaries ranging from $52,000 to $71,500 per year along with comprehensive benefits including gym discounts and RRSP plans.

Matching Summary

Match Score: 85

Shoppers Drug Mart is seeking a Patient Care Specialist for an 18-month contract in Mississauga, Ontario, who will serve as the main point of contact for patients enrolled in a patient support program. The role requires strong customer service skills, experience in healthcare or pharmaceuticals, and the ability to work in a fast-paced environment.

Salary

Base: $52,000.00 - $71,500.00 per year; Bonus/Equity: Not specified; Benefits: Competitive pay, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan

Skills & Requirements

Must-have

  • 2-3 years healthcare or pharmaceutical experience
  • Experience with public and private drug reimbursement plans
  • Strong computer skills in Windows and MS Office
  • Ability to work flexible hours between 8:00AM to 8:00PM
  • College Diploma or University degree required

Nice-to-have

  • Bilingualism in French and English preferred
  • Experience using customer relationship database
  • Background in call centre or customer service settings
  • Knowledge of specific therapeutic molecules
  • Demonstrated ability to analyze regulations and data

Key Requirements

  • College Diploma or University degree
  • 2-3 years experience in healthcare/pharmaceutical industry
  • Experience with public and private drug reimbursement plans
  • 2-3 years experience in Customer Service or Call Centre setting

Work Rights

Not specified

Tailored Resume

Cover Letter