Program Manager, Proprietary Reward Programs

BMO Financial Group

Toronto, Ontario, Canada
Base: $75,900.00 - $141,900.00; bonus/equity: may ...
4-6 years loyalty program experience
2-3 years partnership management
Strategic roadmap development
This role is responsible for overseeing all aspects of the Proprietary Credit Card Rewards program to drive customer loyalty and financial performance

Job Summary

  • This role is responsible for overseeing all aspects of the Proprietary Credit Card Rewards program to drive customer loyalty and financial performance.
  • The position requires developing a 12-18 month strategy for program vision while optimizing rewards offerings and customer journeys.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

This role is responsible for overseeing all aspects of the Proprietary Credit Card Rewards program to drive customer loyalty and financial performance.

Salary

Base: $75,900.00 - $141,900.00; Bonus/Equity: May include commission structure and performance-based incentives; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • 4-6 years loyalty program experience
  • 2-3 years partnership management
  • Strategic roadmap development
  • Customer journey optimization
  • Vendor contract negotiation
  • Risk and fraud management
  • P&L accountability

Nice-to-have

  • MBA or post-graduate degree preferred
  • Payments industry experience
  • Innovative value-added services
  • Strong analytical business casing skills
  • Ability to influence without authority

Key Requirements

  • Minimum undergraduate university degree
  • 4-6 years loyalty program experience
  • 2-3 years partnership management
  • Strong track record in ambiguous situations

Work Rights

Not specified

Tailored Resume

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