Xfinity Retail Service Associate - Buckhead

Sky (Comcast)

Buckhead, Georgia, United States
Base: $15.63; bonus/equity: commission eligible fo...
Not specified (potentially in-store).
Mobile device activation and setup
Customer service and troubleshooting
High school diploma or ged
The Xfinity Retail Service Associate position at Comcast in Buckhead, Georgia, is focused on delivering exceptional customer service and technical support related to mobile services. The role involves mobile activations, customer education, troubleshooting, and operational support within a retail environment

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees act as a go-to technical resource to handle mobile activations, education, troubleshooting, and escalations while maintaining an efficient store environment.
  • Comcast offers competitive base pay of $15.63 plus potential commissions, bonuses, and a comprehensive benefits package.

Matching Summary

Match Score: 85

The Xfinity Retail Service Associate position at Comcast in Buckhead, Georgia, is focused on delivering exceptional customer service and technical support related to mobile services. The role involves mobile activations, customer education, troubleshooting, and operational support within a retail environment.

Salary

Base: $15.63; Bonus/Equity: Commission eligible for most sales positions; Benefits: Best-in-class array including physical, financial, and emotional support options

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer service and troubleshooting
  • High school diploma or GED

Nice-to-have

  • Enthusiasm for technology
  • Team collaboration skills
  • Upselling accessories and add-ons

Key Requirements

  • High School Diploma or GED required
  • 0-2 years relevant work experience preferred

Work Rights

Not specified

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