Customer Experience Coordinator (part Time) - Beaverton, Or

Veterinary Emergency Group

Beaverton, OR, United States
Base: $18-$24 ph based on experience; bonus/equity...
On-site
2+ years customer service experience
Advanced computer and practice management software proficiency
Ability to work nights weekends and holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation ranging from $18 to $24 per hour plus travel stipends for part-time staff.
  • The company is certified as a Great Place to Work for 2025 and 2026 with a mission to transform the emergency veterinary experience.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Base: $18-$24 per hour based on experience; Bonus/Equity: Not specified; Benefits: Travel stipend up to $1,000/year for credentialed part-time staff

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer and practice management software proficiency
  • Ability to work nights weekends and holidays
  • Willingness to work in noisy environment with odors
  • Strong multitasking skills in high stakes environments

Nice-to-have

  • High emotional intelligence and empathy
  • Problem solving skills and innovation focus
  • Adaptable and amenable personality
  • People-centric approach to support colleagues
  • Curious nature seeking continuous learning

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night, weekend, and holiday shifts
  • Proficiency with practice management software

Work Rights

Not specified

Tailored Resume

Cover Letter