Customer Service Student Support

Sanofi

Vienna, Austria
Base: 2,800 eur monthly gross on full-time basis; ...
Sap system knowledge required
Experience in telephone customer communication
Reclamation management experience needed
The role involves receiving and coordinating customer orders via fax, phone, email, and EDI while entering data into the SAP system

Job Summary

  • The role involves receiving and coordinating customer orders via fax, phone, email, and EDI while entering data into the SAP system.
  • Candidates will manage customer complaints and inquiries, ensuring high service levels in collaboration with the Supply Chain and Logistics departments.
  • Sanofi offers a dynamic work environment with flexible working arrangements, health benefits, and opportunities for international career growth.

Matching Summary

The role involves receiving and coordinating customer orders via fax, phone, email, and EDI while entering data into the SAP system.

Salary

Base: 2,800 EUR monthly gross on full-time basis; Bonus/Equity: Not specified; Benefits: Flexible working, health programs, discounts, training

Skills & Requirements

Must-have

  • SAP system knowledge required
  • Experience in telephone customer communication
  • Reclamation management experience needed

Nice-to-have

  • Strong team collaboration skills
  • High attention to detail and accuracy
  • Proactive customer orientation mindset

Key Requirements

  • Student status (Werkstudent) required
  • Secure proficiency in MS Office applications
  • Reliability and ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter