Customer Banking Specialist - Yass

CBA (Commonwealth Bank)

Yass, NSW, Australia
Respond to transactional banking needs
Process a range of transactions
Assist with cash handling and atm procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • As a Customer Banking Specialist in our Yass Branch, you will deliver a seamless experience by responding to customers’ transactional banking needs.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process a range of transactions
  • Assist with cash handling and ATM procedures
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Problem-solve effectively

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members

Work Rights

Not specified

Tailored Resume

Cover Letter