Strong knowledge of data science project lifecycle
Experience with enterprise software or data science
Dataiku is seeking a Senior Customer Success Manager in Switzerland to manage a portfolio of large enterprise accounts, focusing on customer engagement and product adoption. The ideal candidate should possess extensive experience in account management within the enterprise software or data science sectors
Job Summary
The Senior Customer Success Manager serves a portfolio of large enterprise accounts including leading organizations in financial services, insurance, and pharmaceuticals.
This role involves helping clients translate business use cases into data science solutions while partnering with Dataiku Implementation Managers and Data Scientists.
Performance is measured by specific metrics associated with customer product adoption, expansion, and retention within the Dataiku ecosystem.
Matching Summary
Match Score: 85
Dataiku is seeking a Senior Customer Success Manager in Switzerland to manage a portfolio of large enterprise accounts, focusing on customer engagement and product adoption. The ideal candidate should possess extensive experience in account management within the enterprise software or data science sectors.
Skills & Requirements
Must-have
5-15 years account management experience
Strong knowledge of data science project lifecycle
Experience with enterprise software or data science
Ability to speak to stakeholders at all levels
Nice-to-have
Proven record supporting AI maturity curve
Extraordinary listening skills
Collaboration with implementation managers
Executive business review experience
Key Requirements
5-15 years prior account management or consulting experience
Strong verbal/written communication and presentation skills