Complex Manager

Root Inc

Remote, US
Base: $81,600 - $95,000; bonus/equity: not specifi...
Remote
3+ years liability investigation experience
Experience managing complex personal auto claims
Bachelor's degree or equivalent experience
Root Inc is seeking a Complex Manager to lead and enhance their claims process in the innovative insurtech sector. The role emphasizes problem-solving, collaboration, and the development of team members while supporting the company's commitment to fairness and customer satisfaction

Job Summary

  • This role is vital to Root's success as the company continues to grow rapidly and is largely responsible for its bottom line.
  • The successful candidate will lead a team, review claims on audit, and coach adjusters on areas of learning need.
  • Candidates must be willing to participate in virtual interviews with cameras enabled as part of the standard assessment process.

Matching Summary

Match Score: 85

Root Inc is seeking a Complex Manager to lead and enhance their claims process in the innovative insurtech sector. The role emphasizes problem-solving, collaboration, and the development of team members while supporting the company's commitment to fairness and customer satisfaction.

Salary

Base: $81,600 - $95,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years liability investigation experience
  • Experience managing complex personal auto claims
  • Bachelor's degree or equivalent experience

Nice-to-have

  • Advanced certifications in claims programs
  • Ability to handle ambiguity and adapt quickly
  • Strong written and oral communication skills

Key Requirements

  • Bachelor's degree required
  • 3+ years resolving liability investigations
  • Strong technical understanding of liability principles

Work Rights

Not specified

Tailored Resume

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