Sales & Service Technician

Dyson

Los Angeles, United States
Onsite
In-person diagnosis and repair
Consultative questioning
Cross-selling dyson products
Perform in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, hair care devices, and related technologies

Job Summary

  • Perform in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, hair care devices, and related technologies.
  • Communicate repair findings, maintenance recommendations, and replacement options clearly to customers and promote relevant Dyson products, accessories, and services through trust-based cross-selling conversations.
  • At Dyson, how we reward you is linked to our high-performance culture, offering a package of financial, lifestyle, and health benefits to support you.

Matching Summary

Perform in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, hair care devices, and related technologies.

Skills & Requirements

Must-have

  • In-person diagnosis and repair
  • Consultative questioning
  • Cross-selling Dyson products
  • Customer transaction processing
  • Parts inventory management
  • Follow Dyson service processes

Nice-to-have

  • Calm, solution-focused approach
  • Build customer trust
  • Handle objection-based conversations
  • Collaborative mindset

Key Requirements

  • 6+ months customer service experience
  • Ability to learn technical diagnosis
  • Strong communication skills
  • Microsoft Office proficiency
  • Ability to lift up to 50 lbs
  • High School Diploma or equivalent preferred

Work Rights

Not specified

Tailored Resume

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