Patient Bookings Officer

St Vincent’s Health Australia

Darlinghurst, NSW, Australia
Base: $75,176.80 - $76,897.65; bonus/equity: not s...
Front-line customer service
Patient administration and mrn management
Conflict resolution and problem-solving
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services, committed to better and fairer care

Job Summary

  • We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services, committed to better and fairer care.
  • This role involves delivering exceptional front-line customer service, managing patient bookings, and ensuring compliance with Medicare and hospital requirements.
  • Employees enjoy benefits including discounted gym access, private health insurance discounts, salary sacrifice programs, and financial support for educational development.

Matching Summary

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services, committed to better and fairer care.

Salary

Base: $75,176.80 - $76,897.65; Bonus/Equity: Not specified; Benefits: Superannuation and salary packaging

Skills & Requirements

Must-have

  • Front-line customer service
  • Patient administration and MRN management
  • Conflict resolution and problem-solving
  • Appointment coordination across busy schedules
  • Compliance with Medicare and hospital requirements

Nice-to-have

  • Excellent interpersonal communication
  • Highly organised and proactive
  • Ability to manage competing priorities
  • Detail-oriented with strong process adherence
  • Trustworthy with commitment to confidentiality

Key Requirements

  • Maximum Term full time 12 months contract
  • Australian or New Zealand citizenship or valid Australian work visa
  • Completion of role-required pre-employment checks including immunisations

Work Rights

Must be Australian or New Zealand citizen or hold Australian work visa with rights

Tailored Resume

Cover Letter