Associate Director, Crm Commercial Field Optimization

Johnson & Johnson

Titusville, New Jersey, United States
Base: $137,000 to $235,750 usd; bonus/equity: not ...
Hybrid (3 days in-office, 2 days remote)
Crm platform capabilities
Field sales team enablement
Ai-driven automation
Johnson & Johnson is seeking an Associate Director for CRM Commercial Field Optimization to lead the transition to a next-generation CRM platform for U.S. field sales teams, focusing on developing strategies that enhance customer engagement and optimize sales processes. The ideal candidate should have extensive experience in the pharmaceutical industry, CRM systems, and AI, along with strong leadership skills

Job Summary

  • Lead the transition to a next generation CRM platform across US field sales teams, defining requirements and shaping solutions for representatives, managers, and Regional Directors.
  • Develop product strategy for CRM locally while coordinating with global initiatives, and set the product roadmap for all capabilities in the CRM platform.
  • Identify opportunities to reduce manual effort through AI-driven automation and intelligent orchestration, and measure the ROI of AI capabilities in CRM.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking an Associate Director for CRM Commercial Field Optimization to lead the transition to a next-generation CRM platform for U.S. field sales teams, focusing on developing strategies that enhance customer engagement and optimize sales processes. The ideal candidate should have extensive experience in the pharmaceutical industry, CRM systems, and AI, along with strong leadership skills.

Salary

Base: $137,000 to $235,750 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, 401(k), long-term incentive program, vacation, sick time, holidays, personal time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • CRM platform capabilities
  • Field sales team enablement
  • AI-driven automation
  • Customer journey orchestration
  • Product strategy development

Nice-to-have

  • Cross-functional collaboration
  • Change management
  • Continuous improvement
  • Data-driven decision making
  • Global initiative coordination

Key Requirements

  • BS Degree required
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience
  • Experience with CRM systems and solutions
  • Experience in AI
  • Experience gathering requirements from user communities

Work Rights

Not specified

Tailored Resume

Cover Letter