Senior Manager, Marketing Agency Operations

The Cigna Group

Multiple Locations, US
Agency operations and workflow management
Wrike system ownership and configuration
Financial discipline and cost management
Strengthen and evolve end-to-end agency workflows to ensure clear intake, smooth execution, and consistent delivery across internal teams and external partners

Job Summary

  • Strengthen and evolve end-to-end agency workflows to ensure clear intake, smooth execution, and consistent delivery across internal teams and external partners.
  • Partner closely with Finance and Marketing Operations to lead budget planning, workforce forecasting, and ongoing cost management.
  • Monitor delivery health, financial performance, resource utilization, and operational metrics to surface trends, risks, and improvement opportunities.

Matching Summary

Strengthen and evolve end-to-end agency workflows to ensure clear intake, smooth execution, and consistent delivery across internal teams and external partners.

Skills & Requirements

Must-have

  • Agency operations and workflow management
  • Wrike system ownership and configuration
  • Financial discipline and cost management
  • External agency and vendor management
  • Process improvement and change management

Nice-to-have

  • Strategic thinking and problem-solving
  • Clarity in complex environments
  • Partnership and collaboration
  • Continuous improvement mindset

Key Requirements

  • 8+ years of experience in agency operations
  • Meaningful budgeting and financial responsibilities
  • Hands-on experience with Wrike
  • Bachelor's degree in a related field

Work Rights

Not specified

Tailored Resume

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