End User Services Engineer

WPP

Türkali, , Turkey
On-site
Level 1 and 2 incident management
On-site support services
Windows and mac cross-platform experience
This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work

Job Summary

  • This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.
  • Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, ensuring IT deskside operations and standard technology services are delivered.
  • We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry, fostering a culture where people can do extraordinary work.

Matching Summary

This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • On-site support services
  • Windows and Mac cross-platform experience
  • AV technology knowledge
  • IT asset procurement and management

Nice-to-have

  • Customer-centred culture
  • Empathize and communicate effectively
  • Build excellent relationships
  • Can-do attitude
  • Professional demeanor under stress

Key Requirements

  • 3 – 5 years in IT help desk/desk side support
  • Must be able to work 100% onsite

Work Rights

Not specified

Tailored Resume

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