Senior Incident Manager, Csirt

Salesforce

Sydney, Australia
Incident commander for high-severity incidents
Vulnerability commander for critical vulnerabilities
Lead response strategy and coordination
Serve as Incident Commander for high-severity security incidents (Sev 0-2), Customer Owned Security Incidents (COSI) and Vulnerability Commander (VC) for priority vulnerabilities requiring customer action

Job Summary

  • Serve as Incident Commander for high-severity security incidents (Sev 0-2), Customer Owned Security Incidents (COSI) and Vulnerability Commander (VC) for priority vulnerabilities requiring customer action.
  • Develop and conduct security tabletop exercises and drills to enhance organizational readiness and create training programs for incident response teams.
  • Participate in 24/7 global coverage including rotating weekend and holiday on-call responsibilities and coordinate seamless handoffs across our three major global regions.

Matching Summary

Serve as Incident Commander for high-severity security incidents (Sev 0-2), Customer Owned Security Incidents (COSI) and Vulnerability Commander (VC) for priority vulnerabilities requiring customer action.

Skills & Requirements

Must-have

  • Incident Commander for high-severity incidents
  • Vulnerability Commander for critical vulnerabilities
  • Lead response strategy and coordination
  • Develop and conduct security tabletop exercises
  • Drive continuous improvement of incident management processes
  • Support security integration for acquired companies
  • Participate in 24/7 global coverage

Nice-to-have

  • AI CRM leader
  • Trailblazers passionate about bettering business
  • Agentforce is the future of AI
  • World-class security team

Key Requirements

  • Proven experience as an Incident Commander
  • Deep expertise coordinating responses to critical events
  • Demonstrated crisis leadership skills
  • Exceptional written and verbal communication skills
  • Experience developing or managing security programs
  • Proven ability to work effectively in global 24/7 operations
  • Industry certifications (GCIH, CISSP, or CISM) preferred
  • Familiarity with M&A security assessments preferred

Work Rights

Not specified

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