Service Desk Engineer/av Support

Leidos UK

Washington, DC, United States
Base: $82,550.00 - $149,225.00; bonus/equity: not ...
Windows and mac os support
M365 and adobe proficiency
Zendesk and servicenow experience

Salary

Base: $82,550.00 - $149,225.00; Bonus/Equity: Not specified; Benefits: Medical, dental, 401K, life insurance, PTO, 11 holidays

Skills & Requirements

Must-have

  • Windows and Mac OS support
  • M365 and Adobe proficiency
  • Zendesk and ServiceNow experience
  • Public Trust Clearance eligibility
  • DMV area residency required

Nice-to-have

  • Healthcare domain experience
  • HDI Certification preferred
  • Tier 3 support background
  • Strong stakeholder relationship building
  • Flexible problem-solving approach

Key Requirements

  • Bachelor's degree or 8+ years experience
  • US Citizenship or Green Card Holder status
  • Ability to obtain Public Trust Clearance
  • Must reside in DMV area for 3 years
  • Apple, CompTIA, or Windows certification

Work Rights

Must have US citizenship or be a US Person (Green Card Holder)

Tailored Resume

Cover Letter