Assistant Front Office Manager

Sofitel Sydney Wentworth

Kohala Coast, United States
Base: $58,376 - $65,673 usd; bonus/equity: incenti...
**
Lead and manage rooms division
Oversee royal service and pre-arrival
Handle guest concerns
** The Fairmont Orchid in Kohala Coast, Hawaii, is seeking an Assistant Front Office Manager to enhance the guest experience by leading the Rooms division and supporting various front office operations. The role requires previous leadership experience, strong communication skills, and the ability to work collaboratively in a luxury hospitality environment. **

Job Summary

  • Inspiring & engaging, as an Assistant Front Office Manager you will support Front Office, Royal Service, Fairmont Gold & Guest Services to ensure a seamless experience for all guests.
  • Lead and manage all aspects of the Rooms division to ensure all service standards are followed with friendly and engaging service.
  • Premium preferred provider medical/drug/vision benefits at competitive prices.

Matching Summary

Match Score: 75

** The Fairmont Orchid in Kohala Coast, Hawaii, is seeking an Assistant Front Office Manager to enhance the guest experience by leading the Rooms division and supporting various front office operations. The role requires previous leadership experience, strong communication skills, and the ability to work collaboratively in a luxury hospitality environment. **

Salary

Base: $58,376 - $65,673 USD; Bonus/Equity: Incentive Bonuses are available; Benefits: Premium preferred provider medical/drug/vision benefits, employer paid group life and accidental insurance, 401(k)/retirement saving plan & matching program, 15 paid holiday/personal days, 10 days of paid vacation, discounts at hotel restaurants, retail, and spa, travel program discounts

Skills & Requirements

Must-have

  • Lead and manage Rooms division
  • Oversee Royal Service and Pre-Arrival
  • Handle guest concerns
  • Participate in yield management
  • Apply safety and hygiene standards
  • Opera and Microsoft Office proficiency

Nice-to-have

  • Embrace aloha spirit
  • Positive and engaging culture
  • Speak other languages

Key Requirements

  • Previous leadership experience
  • Ability to work under pressure
  • Legally eligible to work in the United States

Work Rights

Must be legally eligible to work in the United States

Tailored Resume

Cover Letter