We are seeking a highly skilled Machine Learning Engineer to design, build, and productionalize models that drive customer growth, engagement and retention
Job Summary
We are seeking a highly skilled Machine Learning Engineer to design, build, and productionalize models that drive customer growth, engagement and retention.
This role focuses on attrition prediction and mitigation by identifying customers at risk of churn and surfacing proactive interventions to improve customer satisfaction and lifetime value.
Salesforce offers benefits and resources to support work-life balance and accelerate impact through AI agents, enabling employees to bring the power of Agentforce to organizations of all sizes.
Matching Summary
We are seeking a highly skilled Machine Learning Engineer to design, build, and productionalize models that drive customer growth, engagement and retention.
Salary
Base: $172,500 - $260,100 annually; Bonus/Equity: Not specified; Benefits: Time off, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Python software engineering proficiency
Machine learning tools and infrastructure
Scalable data pipelines design
Model evaluation and drift monitoring
Containerization and orchestration technologies
Feature engineering on big data
ML lifecycle management tools
Nice-to-have
Mentoring junior engineers
Agile development methodology
Test-Driven Development
Experience with AI Agents
Next best action recommendation systems
Shared ML frameworks contribution
Feature Stores familiarity
Key Requirements
Experience taking models from research to production
Proficiency in Python and SQL
Familiarity with ML libraries like scikit-learn, XGBoost, Pytorch, TensorFlow
Experience with containerization (Docker) and orchestration (Kubernetes)
Experience with ML lifecycle tools such as ML Flow, Airflow, Kubeflow
Experience owning and operating services throughout software lifecycle
Experience communicating technical vision and mentoring
Experience developing AI Agents integrating predictive and generative workflows