Front Of House Supervisor

Pharmacann

Chicago, United States
Base: $22ph; bonus/equity: not specified; benefits...
On-site
Drive high customer experience standards
Lead customer service program
Exceed sales volume and kpi goals
Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge

Job Summary

  • Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge.
  • Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
  • Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.

Matching Summary

Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge.

Salary

Base: $22/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Drive high customer experience standards
  • Lead customer service program
  • Exceed sales volume and KPI goals
  • Comply and audit cash procedures
  • Supervise check-in/camera assigned team
  • Uphold company standards for merchandise presentation
  • Ensure day-to-day operations run smoothly

Nice-to-have

  • Business process oriented professional
  • Reputation of superior leadership
  • Commitment to collaboration
  • Projects a positive image

Key Requirements

  • Minimum 21 years of age
  • Bachelor’s Degree preferred
  • Store leadership experience preferred
  • Minimum 2 years’ experience in customer service
  • Skilled in Google and/or Microsoft Office Suite
  • Knowledge of retail technology platforms
  • Pass a comprehensive background check

Work Rights

Not specified

Tailored Resume

Cover Letter