Service Bdc Administrator

Island Honda Inc

Ramsey, NJ, United States
Base: $35,000-$65,000; bonus/equity: not specified...
Not specified (assumed full-time with saturday availability)
Inbound and outbound call handling
Appointment scheduling and follow-up
Computer and phone skills
Island Honda Inc is hiring a full-time Service BDC Administrator to enhance customer service and manage client interactions at their dealership in Ramsey, NJ. The role involves handling inbound and outbound calls, appointment setting, and maintaining customer databases, with a focus on customer retention and satisfaction

Job Summary

  • The Business Development Center Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People and are part of Lithia & Driveway, a Fortune 200 company growing fast with many opportunities.
  • Benefits include competitive pay, medical, dental and vision plans, paid holidays and PTO, disability and life insurance, 401(k), employee stock purchase plan, vehicle purchase discounts, and wellness programs.

Matching Summary

Match Score: 75

Island Honda Inc is hiring a full-time Service BDC Administrator to enhance customer service and manage client interactions at their dealership in Ramsey, NJ. The role involves handling inbound and outbound calls, appointment setting, and maintaining customer databases, with a focus on customer retention and satisfaction.

Salary

Base: $35,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Appointment scheduling and follow-up
  • Computer and phone skills
  • Customer service satisfaction focus
  • Knowledge of product and pricing information

Nice-to-have

  • Positive attitude and courteous phone manners
  • Ability to manage time effectively
  • Selling ability
  • Ability to present information professionally

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Saturday availability
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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