Customer Service Representative - Westwood Insurance Agency

The Baldwin Group

Plano, USA
**
Answering inbound calls
Researching inquiries
Responding to coverage questions
** Westwood Insurance Agency, part of The Baldwin Group, is seeking a Customer Service Representative in Plano, USA. The role involves providing customer support for insurance inquiries and requires a Property & Casualty insurance license along with at least one year of relevant experience. **

Job Summary

  • Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.
  • Rewrite or generate new policies by recommending available coverages and products to meet client’s insurance needs.
  • Continued professional growth by completing various corporate product training courses throughout tenure with Westwood.

Matching Summary

Match Score: 75

** Westwood Insurance Agency, part of The Baldwin Group, is seeking a Customer Service Representative in Plano, USA. The role involves providing customer support for insurance inquiries and requires a Property & Casualty insurance license along with at least one year of relevant experience. **

Skills & Requirements

Must-have

  • answering inbound calls
  • researching inquiries
  • responding to coverage questions
  • responding to billing questions
  • responding to policy questions

Nice-to-have

  • professional growth
  • personal initiative for learning
  • comprehensive well-informed responses

Key Requirements

  • High School Diploma/GED
  • 1 year relevant experience
  • Property & Casualty insurance license

Work Rights

Not specified

Tailored Resume

Cover Letter