It Support Ii

GENUINE PARTS COMPANY

Apodaca, Mexico
Second-level it support
Troubleshoot complex it issues
Manage it tickets and calls
This role provides field personnel with the necessary tools to drive operations while protecting the integrity and security of Motion's IT infrastructure and environment

Job Summary

  • This role provides field personnel with the necessary tools to drive operations while protecting the integrity and security of Motion's IT infrastructure and environment.
  • The position requires investigating, documenting, and supporting onboarding, asset management, and Network Operations Center (NOC) processes.
  • Motion Industries offers an excellent benefits package including major medical expense coverage options, dental, vacation, and holiday pay.

Matching Summary

This role provides field personnel with the necessary tools to drive operations while protecting the integrity and security of Motion's IT infrastructure and environment.

Skills & Requirements

Must-have

  • second-level IT support
  • troubleshoot complex IT issues
  • manage IT tickets and calls
  • network equipment Cisco and Fortinet
  • Active Directory and PowerShell

Nice-to-have

  • proactive learning and knowledge sharing
  • adapt to new challenges
  • evaluate potential impacts
  • productive process analysis

Key Requirements

  • Bachelor's degree required
  • 3-5 years of related experience
  • CompTIA A+, CCNA or relevant certifications

Work Rights

Not specified

Tailored Resume

Cover Letter