Job Summary

• Customer Success is a key role to ensure Workday’s customers achieve value from our solutions, supporting them on their Workday Adaptive Planning journey.
• As a CSM, you will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives.
• In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for Workday Bonus Plan or commission/bonus and annual stock grants

Skills & Requirements

Key Requirements

• 3+ years CSM SaaS solution experience
• 2+ years change management experience
• 2+ years CRM/customer success tool experience
• 2+ years account management/strategic planning
• 3+ years collaboration and relationship building
• Bachelor's degree or equivalent work experience

Work Rights