Customer Service Representative

Gerber Collision & Glass

Burlington, NC, US
Hourly $15 - 21 / hour; bonus/equity: not specifie...
Exceptional customer experience
Manage working relationships
Administrative support
We put our team members first, offering a great salary and benefits, with the support and opportunity you deserve

Job Summary

  • We put our team members first, offering a great salary and benefits, with the support and opportunity you deserve.
  • The CSR is responsible for providing an exceptional customer experience, managing relationships with customers and insurance companies, and providing administrative support.
  • Key responsibilities include scheduling appointments, obtaining repair authorization, preparing repair order packets, and managing rental car information.

Matching Summary

We put our team members first, offering a great salary and benefits, with the support and opportunity you deserve.

Salary

HOURLY $15 - 21 / Hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Manage working relationships
  • Administrative support
  • Schedule vehicle repair appointments
  • Retrieve insurance assignments
  • Record communication using CCC One

Nice-to-have

  • Empowered to make decisions
  • Control your future
  • Support and opportunity
  • Fast-paced environment multitasking

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year experience in a similar role
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter